Our Commitment to Data Protection
ocean-manta is committed to protecting the privacy and personal data of all individuals, including those located in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.
Data Controller Information
For the purposes of the GDPR, the data controller is:
ocean-manta
245 Queen Street West
Toronto, ON M5V 1Z4
Canada
Email: [email protected]
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for specific purposes.
- Contract: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Where processing is necessary to comply with a legal obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override those interests.
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any inaccurate personal data we hold about you. We will respond to such requests within one month.
Right to Erasure (Right to Be Forgotten)
You have the right to request that we delete your personal data in certain circumstances, including:
- When the data is no longer necessary for the purpose it was collected
- When you withdraw consent (where consent was the legal basis)
- When you object to processing and there are no overriding legitimate grounds
- When data has been unlawfully processed
Right to Restrict Processing
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer this data directly to another controller where technically feasible.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
Right Not to Be Subject to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently use automated decision-making in our services.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month, though this may be extended by two months for complex requests.
International Data Transfers
As we are based in Canada, personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing adequate protection for personal data. Where we transfer data to other countries, we ensure appropriate safeguards are in place.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary based on the type of data and legal requirements. You may request information about specific retention periods.
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated.
Data Breach Notification
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. Where the breach is likely to result in a high risk to your rights, we will also notify you directly.
Complaints
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with a supervisory authority. For individuals in the EEA, this is typically the data protection authority in your country of residence.
Updates to This Information
We may update this GDPR information page from time to time. Material changes will be communicated through our website or directly where appropriate.
Contact Information
For questions about GDPR compliance or to exercise your data protection rights, please contact us:
ocean-manta
245 Queen Street West
Toronto, ON M5V 1Z4
Canada
Email: [email protected]
We aim to respond to all inquiries within five business days.